Close

Buy Tickets Online


Learn About Memberships

Search the Zoo for:

Close or Press [ESC]

Tulsa Zoo Open

What is changing at the zoo?

The Tulsa Zoo is open with key changes in place to safeguard against the spread of the COVID-19 virus. These changes include following Tulsa’s citywide mask ordinance, limiting the number of guests on zoo grounds, minimizing touch points, enabling proper social-distancing opportunities and increasing cleaning protocol. One of the more noticeable changes is all guests, including members, are required to make reservations in advance online.

The City of Tulsa has issued a face covering ordinance for anyone age 18 and older while in public buildings and in public settings when social distancing is not possible. This means Tulsa Zoo guests are required to wear a face covering while inside of buildings. Cloth masks will be available for purchase at the zoo gift shop, if needed. 

On behalf of the staff and animal ambassadors at the Tulsa Zoo, thank you for your understanding while we’re #CaringForYourHerd.

How do the ticket reservations work?
All zoo guests, including members, are required to make a reservation online on the date of their choice. ​

Hours are 8 a.m. to 5 p.m. seven days a week. ​

  • Last entry is at 2 p.m.
  • Guests will be admitted during the first hour of their reservation window.

Example, guests who purchase tickets for 10 a.m. may enter from 10 a.m. to 11 a.m.

When can I start reserving tickets?
Ticket reservations are now available for everyone.

TICKET RESERVATIONS

  • The ONEOK Safari Train continues to operate, weather permitting, round trip from Crane Depot by the zoo’s entrance. It is not currently stopping at Sea Lion Station. The Arvest Wildlife Carousel is available with reduced passenger limits in place.
  • The Tulsa Zoo is providing a new canopy for our Rainforest. The storm damaged roof will be replaced this summer, which means the exhibit and outdoor jaguar viewing are temporarily closed to the public. Learn more here.
  • The H.A. Chapman Event Lodge and George Kaiser Family Foundation Rajan’s are open as cooling stations to take a break from the heat.

Check back here for the latest information each time you make zoo plans. The Tulsa Zoo will continue to evaluate evolving recommendations related to minimizing the spread of COVID-19 and will adjust our operations accordingly to protect your herd.


FAQ

  • Do I need to wear a mask?

    The City of Tulsa has issued a citywide mask ordinance for anyone age 18 and older while in public buildings and in public settings when social distancing is not possible. Tulsa Zoo guests are required to wear a face covering when inside any buildings on zoo grounds, unless the individual falls within an exception category listed by the order:

    • Those who fall into the CDC’s guidance for those who should not wear face coverings due to a medical or mental health condition or developmental disability.
    • Those who are eating or drinking.
    • Those who are exercising in communal outdoor spaces, or persons walking or exercising with other persons from the same household in communal outdoor spaces, as long as physical distancing is maintained – persons congregating in communal outdoor spaces with other persons not in their same household are required to wear face coverings when physical distancing is not maintained.
    • Those in settings where it is not practical or feasible to wear a face covering, such as dental services, medical treatments or while swimming.
    • Occupants in a personal vehicle, personal office, or similarly private space while other persons outside of the person’s household are not present.
    • Those in their private homes.
    • Those in offices and workplaces that are not public service areas where physical distancing between employees and other occupants can be consistently maintained during hours of operation.

  • Do members have to reserve a time?

    Yes, members must make reservations, up to the number of guests allowed per membership level.

  • Do members have to pay for tickets?

    No, members continue to enjoy free admission for the number of guests designated with the membership level. All guests must be registered.

  • What if I need to cancel my plans?

    Contact (918) 669-6602 to reschedule your visit to a different day. Refunds are available on tickets up to one hour before your reservation time if anyone in your group is feeling ill. Please contact us at (918) 669-6602 to update your reservation.

  • What if I am late, can I extend my time?

    Tickets are valid during the selected reservation window to ensure the zoo can keep its commitment to limit entry crowds.

  • What if I want to bring an extra person?

    Unfortunately, we have to limit tickets to advance sales only. This system will allow us to schedule guests across the available reservation times.

  • What is available at the zoo?

    The zoo is situated on an 84-acre campus with animal habitats connected by 4.9 miles of walkable pathways. Currently available is:

    • Outdoor exhibits
    • WildLIFE Trek, Conservation Center, Lost Kingdom including Lost Kingdom: Elephants and Chimpanzee Experience.
    • Carry-out, walk-up and vending food service
    • Foodservice and indoor seating in Macaw Landing Grille and George Kaiser Family Foundation’s Rajans (half of original seating to allow for distancing)
    • Carousel and train (weather permitting)
    • Outdoor gift purchases
    • Main gift shop open at reduced occupancy
    • Amenities, such as stroller, wagon and wheelchair rentals
    • St. John Family Den
    • The H.A. Chapman Events Lodge and George Kaiser Family Foundation Rajan’s are open as cooling stations to take a break from the heat

  • Can I still bring my own food and drinks?

    Yes, with the exception of alcoholic beverages and glass containers.

  • What specifically is the zoo doing to safeguard against the spread of COVID-19?

    The Tulsa Zoo is opening in stages, in a way that maximizes opportunities for social distancing, reduces the number of touch points, and allows zoos staff to increase our already rigorous cleaning protocol. Here is an overview of the safeguards in place:

    • Zoo staff will wear masks; guests, as mandated by the City of Tulsa ordinance, that are 18 years or older are required to wear face coverings inside buildings and in public settings where social distancing is not possible.
    • Physical barriers have been added as needed to block high-touch areas.
    • The zoo has ordered four disinfecting machines that can disinfect indoor spaces, outdoor surfaces and equipment in 10 minutes; these will be available as the zoo increases the number of guests allowed on grounds.
    • Handwashing stations have been added throughout the zoo, bringing the total to 14 alcohol-based hand sanitizer and 10 handwashing stations.​
    • The Clean Team will conduct spot checks regularly of higher-traffic areas.
    • The zoo main entrance will be designated for entry and West Gate designated for exit. ​
    • Multiple social-distancing signs and messaging have been placed on grounds, pathways, and buildings to remind guests of the requirement and expectation to socially distance. ​
    • Signs and messaging for guests to practice proper handwashing have been placed on grounds and in buildings as well.​
    • Building entry switched to one-way entry and exit to support social distancing.
    • Staff will be on grounds to watch for unexpected congestion areas and to answer questions.​
    • Plexiglass barriers have been installed as needed.
    • Benches and picnic tables have been moved to at least 6 feet apart.
    • Public restrooms will be open and cleaned every two hours. ​
    • Air-dryers will be replaced with paper towel dispensers (because of the use of recycled air).
    • Timecards have been added to all restrooms to reflect each cleaning time. ​
    • Train seats, handrails and open attractions will be cleaned every two hours. ​
    • A wipe station will be located at each train station so guests can grab a wipe on their way in and wipe down their own seat if they choose. ​
    • Train will be disinfected and sanitized at the beginning and end of each day. ​
    • Food and gift staff will wear PPE. ​
    • Hand sanitizer provided for guest use. ​
    • Countertops, as well as guest tables and seating (once reopened) cleaned after each use. ​
    • High touch points such as registers and equipment used by staff cleaned throughout day.​
    • Additional staff dedicated to daily cleanings and sanitization. ​
    • Discontinuing refills of souvenir cups.​
    • Discontinuing self-service of items such as condiments.
    • All staff are required to wear PPE in public areas; specific equipment, including masks, gloves and shields, defined by role and circumstance.​
    • Gloves worn when interacting with the public and cleaning.​
    • Proper social distancing when working with the public, peers and animals. ​
    • In some cases, safe animal management practices require staff to work together within six feet; the zoo has protocols in place to safeguard staff in this situation.

  • Is summer camp open this year?

    All camps and classes have been canceled to allow the zoo to meet gathering limits.

  • What happens to your major fundraising events?

    This year’s WALTZ on the Wild Side will be rescheduled. ZooRun has become a virtual run this year on Oct. 3. And big changes are coming to HallowZOOeen. Check tulsazoo.org/boo later this summer for details.

  • How can I support the zoo?

    Thank you! As a non-profit organization, your Tulsa Zoo relies on ticket sales, membership sales, education program revenue and donations. Whether we are open or closed to the public, our animals still require daily care, including food, medical attention and exhibit maintenance. Loss of revenue has a significant impact on our overall operating budget. We know this is an uncertain time for everyone, but hope you will consider a donation to our emergency operating fund to assist us in the care of our animals and staff. No gift is too small to make a big impact. You can make a one-time donation or set up a monthly gift.

    You can also help by adding Tulsa Zoo to your personal account on amazonsmile.com. By adding us as your preferred charity, we will receive .05% of all your purchases at no additional cost to you.

    Looking for zoonique gift ideas? Shop our new online store at tulsazoo.org/shop.