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Tulsa Zoo Rules and Regulations

Tulsa Zoo Rules and Regulations

By entering the Tulsa Zoo, you agree to follow all applicable laws and zoo rules.

To ensure a safe and enjoyable experience for all of our guests and staff, and for the safety of our animals, please respect the following:

Weapons

Only concealed handguns as permitted by Oklahoma law are allowed in the zoo.

Beginning Nov. 1, 2019, the Tulsa Zoo will allow residents and nonresidents ages 21 and older, or military personnel 18 and older, to conceal carry handguns without a permit inside the zoo. Only concealed handguns as permitted by Oklahoma law are allowed in the zoo.

A concealed handgun is a loaded or unloaded pistol or handgun that is not openly visible to the ordinary observation of a reasonable person.

Please be considerate of other guests of the zoo and make every effort to maintain concealment.

Bags, coolers, strollers and other personal items

Limit the items you bring on grounds to anything you will need for your visit.

All persons, bags, parcels, clothing and other items may be subject to screening/security checks at the entrances and also within the grounds. We reserve the right not to allow any bag, parcel or other item to be brought into the zoo, and to deal with any unattended object in such ways as we consider appropriate.

Guests are welcome to bring their own food and drinks during their visit, however, alcoholic beverages (unless purchased at the zoo) and glass containers or bottles are prohibited.

Self-propelled baby strollers are allowed if used manually; automated feature may not be engaged. Children may not peddle child propelled strollers.

Dress code

Dress for the weather. Guests can expect to spend a substantial amount of time walking and standing outdoors.

Proper attire, including shoes and shirts, must be worn at all times. We reserve the right to deny admission to or remove any person wearing attire that we consider inappropriate or attire that could detract from the experience of other guests.

There are specific costume guidelines for special events such as HallowZOOeen; please refer to the policy on those pages.

Smoking/Tobacco products

Restrict smoking to designated spaces outside of the zoo.

Due to state law and for the comfort of all guests, smoking of any kind (including tobacco, e-cigarettes or other products that produce a vapor or smoke) is not allowed. Guests wishing to smoke are asked to go to the foot of the entrance bridge. Request a hand stamp at the Information Building to be allowed reentry.

Pets

Leave pets at home.

Pets of all kinds are prohibited on grounds. Please be mindful of the danger of leaving pets in your vehicle while visiting our zoo.

Service dogs

Check in at the Information Building to register your service dog.

Service dogs qualified under the guidelines of the Americans with Disabilities Act are allowed on zoo grounds, with the exception of the gated petting zoo inside of the Children’s Zoo.

Under certain circumstances, we reserve the right to prevent a service animal from entering the Zoo, to limit the locations within the zoo where the service animal may accompany a guest, or to require that a service animal be removed (although the guest accompanied by the animal may remain). Other animals trained to perform services or animals providing emotional support are not permitted. If you have any questions, please contact the zoo prior to your visit.

Photography

Let us know if you have concerns about being included in zoo photography/videography.

By visiting the Zoo, you acknowledge and consent to our photographing, filming videotaping, recording or otherwise reproducing your image and/or voice (or that of any minor for who you serve as legal guardian) and using the same for any purpose without payment.

Take pictures and video for personal use in public areas using natural light, and in a way that doesn’t interrupt the zoo experience for other guests or cause alarm or injury to our animals.

Commercial photography and use of photographs or video taken by you during your visit is prohibited without prior written consent of Tulsa Zoo Management, Inc. Contact (918) 669-6612 for more information.

Outside objects

Some outside objects are prohibited on grounds because they are prohibited by federal or state statute or regulation, and/or because they may pose a threat to our animals and/or guests and staff. The following items are not permitted on zoo grounds:

  • Recreational devices such as drones, remote control toys, flying discs, balls, kites,
    skateboards, scooters, inline skates, bicycles, or shoes with built-in wheels
  • Marijuana or any illegal substance
  • Laser pointers, unless used for meetings contracted through our private events department
  • Weapons (as of Nov. 1, 2019, lawful concealed carry of handguns is permitted)
  • Objects that appear to be weapons, including toy weapons
  • Balloons, confetti, pinatas, silly string, glitter and streamers
  • Other items that we determine may be harmful or disruptive to guests, staff or animals

Barriers and fencing

Never cross barriers, climb fencing or attempt to enter exhibits. 

Placing children on or over exhibit handrails or fencing is absolutely prohibited.


Additional safety information

We reserve the right to deny admission, or to require a person already admitted to leave the zoo, without refund, liability or compensation if we consider the circumstances so require, including:

  • Not showing common courtesy to other guests, staff and our animals by using profanity or engaging in unsafe, illegal, disruptive or offensive behavior. This includes threatening, abusive or insulting words or behavior or any act which provokes a breach of the peace.
  • Feeding or attempting to feed/contact any of the animals, except for where such feeding/contact is part of an organized event or experience.
  • Harassment in any form toward the animals in our care.
  • Failing to follow written or verbal instructions provided by our staff, directions of each area or attraction at the zoo, or behaving in a manner that may endanger the safety of any person or animal at the zoo.
  • Climbing over or standing upon fences, barriers, walls, tables, structures or buildings on zoo grounds.
  • Being on or near the railroad tracks at places other than crossings or placing any object on the tracks.
  • Refusing to remove a service animal when asked to do so by the staff.
  • Removing anything from zoo grounds that belongs to TZMI or the zoo such as décor items, plants, signage, zoo wagons and strollers.
  • Distribution or display of unapproved printed or recorded materials.
  • The sale of goods or services, or the display of goods or services for sale.
  • Swimming, wading, boating or engaging in ice activities on ponds, lakes or any other bodies of water.
  • Cutting, picking, damaging or disturbing any tree, shrub, flower, planting or flower bed.
  • Making a fire in any area or facility.
  • Using any portion of any facility for toilet or sanitary purposes, except the public restrooms or comfort stations provided.
  • Digging, burying, erecting, building, uncovering, placing or removing any object or excavation of any kind.
  • Storing any materials or equipment of any kind without the approval of TZMI.

We may from time to time, without prior notice and without refund, liability or compensation, change the operating hours of the zoo or attractions, close the zoo or any part of it temporarily, restrict the number of persons having access to the zoo, and/or suspend or cancel any attraction or entertainment program if we consider that the circumstances so require.

Not every animal listed when you visit the zoo may be able to be seen, and their locations are subject to change. The zoo does not issue rain checks or refunds, but we invite you to come back and visit us again as the seasons and experiences are ever-changing.


Zoo rules and regulations are subject to change without notice.

If you have any questions, please visit the Tulsa Zoo Information Office or contact us at info@tulsazoo.org.