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Caring For Your Herd

The Tulsa Zoo welcomes you with a number of safeguards in place for the health of our guests, staff and the animals in our care.

Tulsa Zoo guests ages 10 and older are no longer required to wear a face covering when inside any buildings on zoo grounds. Beginning Friday, May 21, we’re moving to masks optional for guests while in indoor exhibits, no outdoor mask requirements, with one exception.

  • Masks will be required during summer camp, indoors and outdoors

On behalf of the staff and animal ambassadors at the Tulsa Zoo, thank you for your understanding while we’re #CaringForYourHerd.

 

By entering, you agree to follow all posted instructions and voluntarily assume all risks related to exposure of COVID-19.

The Tulsa Zoo appreciates your cooperation and understanding.


Advance Ticket Purchase Encouraged

All zoo guests, including members, must make reservations in advance to guarantee a ticket. There are a limited number of walkup tickets available.

  • Hours are 8 a.m. to 5 p.m. seven days a week. ​
  • Last entry is at 3:30 p.m.
  • Guests will be admitted during the first hour of their reservation window.

Example, guests who purchase tickets for 10 a.m. may enter from 10 a.m. to 11 a.m.

Questions/need help making your reservation? Call 918-669-6601


MEMBERS

Create your free ticket reservation. You may add up to the number of guests allowed on your membership level.

MEMBER ZOO RESERVATION

GENERAL ADMISSION

Create your general admission ticket reservation here.

GENERAL ZOO RESERVATION


FAQs

  • Do I need to wear a mask?

    Tulsa Zoo guests ages 10 and older are no longer required to wear a face covering when inside any buildings on zoo grounds. Beginning Friday, May 21, we’re moving to masks optional for guests while in indoor exhibits, no outdoor mask requirements, with one exception.

    • Masks will be required during summer camp, indoors and outdoors

  • Do members have to reserve a time?

    You do not. Reservations are highly recommended as they guarantee entry to the zoo.

  • Do members have to pay for tickets?

    No, members continue to enjoy free admission for the number of guests designated with the membership level. All guests must be registered.

  • What if I need to cancel my plans?

    Contact (918) 669-6602 to reschedule your visit to a different day. Refunds are available on tickets up to one hour before your reservation time if anyone in your group is feeling ill. Please contact us at (918) 669-6602 to update your reservation.

  • What if I am late, can I extend my time?

    Tickets are valid during the selected reservation window to ensure the zoo can keep its commitment to limit crowds.

  • What if I want to bring an extra person?

    Unfortunately, we have to limit tickets to advance sales only. This system will allow us to schedule guests across the available reservation times.

  • What is available at the zoo?

    The zoo is situated on an 84-acre campus with animal habitats connected by 4.9 miles of walkable pathways. Currently available is:

    • Outdoor exhibits
    • WildLIFE Trek, Conservation Center, Lost Kingdom including Lost Kingdom: Elephants and Chimpanzee Experience.
    • Carry-out, walk-up and vending food service
    • Foodservice and indoor seating in Macaw Landing Grille and George Kaiser Family Foundation’s Rajans (half of original seating to allow for distancing)
    • Helmerich Playground: Behaving Like Animals
    • Carousel and train (weather permitting)
    • Outdoor gift purchases
    • Main gift shop open at reduced occupancy
    • Amenities, such as stroller, wagon and wheelchair rentals
    • St. John Family Den
    • The H.A. Chapman Events Lodge and George Kaiser Family Foundation Rajan’s are open as cooling stations to take a break

  • Can I ride the train?

    Yes! The ONEOK Safari Train continues to operate, weather permitting, round trip from Crane Depot by the zoo’s entrance. It is not currently stopping at Sea Lion Station.

  • Can I still bring my own food and drinks?

    Yes, with the exception of alcoholic beverages and glass containers.

  • What specifically is the zoo doing to safeguard against the spread of COVID-19?

    The Tulsa Zoo is opening in stages, in a way that maximizes opportunities for social distancing, reduces the number of touch points, and allows zoos staff to increase our already rigorous cleaning protocol. Here is an overview of the safeguards in place:

    • Zoo staff will wear masks
    • The zoo has ordered four disinfecting machines that can disinfect indoor spaces, outdoor surfaces and equipment in 10 minutes; these will be available as the zoo increases the number of guests allowed on grounds.
    • Handwashing stations have been added throughout the zoo, bringing the total to 14 alcohol-based hand sanitizer and 10 handwashing stations.​
    • The Clean Team will conduct spot checks regularly of higher-traffic areas.
    • Multiple social-distancing signs and messaging have been placed on grounds, pathways, and buildings to remind guests of the requirement and expectation to socially distance. ​
    • Signs and messaging for guests to practice proper handwashing have been placed on grounds and in buildings as well.​
    • Building entry switched to one-way entry and exit to support social distancing.
    • Staff will be on grounds to watch for unexpected congestion areas and to answer questions.​
    • Plexiglass barriers have been installed as needed.
    • Benches and picnic tables have been moved to at least 6 feet apart.
    • Public restrooms will be open and cleaned every two hours. ​
    • Air-dryers will be replaced with paper towel dispensers (because of the use of recycled air).
    • Timecards have been added to all restrooms to reflect each cleaning time. ​
    • Train seats, handrails and open attractions will be cleaned every two hours. ​
    • A wipe station will be located at each train station so guests can grab a wipe on their way in and wipe down their own seat if they choose. ​
    • Train will be disinfected and sanitized at the beginning and end of each day. ​
    • Food and gift staff will wear PPE. ​
    • Hand sanitizer provided for guest use. ​
    • Countertops, as well as guest tables and seating (once reopened) cleaned after each use. ​
    • High touch points such as registers and equipment used by staff cleaned throughout day.​
    • Additional staff dedicated to daily cleanings and sanitization. ​
    • Discontinuing refills of souvenir cups.​
    • Discontinuing self-service of items such as condiments.
    • All staff are required to wear PPE in public areas; specific equipment, including masks, gloves and shields, defined by role and circumstance.​
    • Gloves worn when interacting with the public and cleaning.​
    • Proper social distancing when working with the public, peers and animals. ​
    • In some cases, safe animal management practices require staff to work together within six feet; the zoo has protocols in place to safeguard staff in this situation.