The City of Tulsa has issued a citywide mask ordinance for anyone age 10 and older while in public buildings and in public settings when social distancing is not possible. Tulsa Zoo guests are required to wear a face covering when inside any buildings on zoo grounds, unless the individual falls within an exception category listed by the order:

• Those who fall into the CDC’s guidance for those who should not wear face coverings due to a medical or mental health condition or developmental disability.
• Those who are eating or drinking.
• Those who are exercising in communal outdoor spaces, or persons walking or exercising with other persons from the same household in communal outdoor spaces, as long as physical distancing is maintained – persons congregating in communal outdoor spaces with other persons not in their same household are required to wear face coverings when physical distancing is not maintained.
• Those in settings where it is not practical or feasible to wear a face covering, such as dental services, medical treatments or while swimming.
• Occupants in a personal vehicle, personal office, or similarly private space while other persons outside of the person’s household are not present.
• Those in their private homes.
• Those in offices and workplaces that are not public service areas where physical distancing between employees and other occupants can be consistently maintained during hours of operation.

Yes, members must make reservations, up to the number of guests allowed per membership level.

No, members continue to enjoy free admission for the number of guests designated with the membership level. All guests must be registered.

Contact (918) 669-6602 to reschedule your visit to a different day. Refunds are available on tickets up to one hour before your reservation time if anyone in your group is feeling ill. Please contact us at (918) 669-6602 to update your reservation.

Tickets are valid during the selected reservation window to ensure the zoo can keep its commitment to limit crowds.

Unfortunately, we have to limit tickets to advance sales only. This system will allow us to schedule guests across the available reservation times.

The zoo is situated on an 84-acre campus with animal habitats connected by 4.9 miles of walkable pathways. Currently available is:

• Outdoor exhibits
• WildLIFE Trek, Conservation Center, Lost Kingdom including Lost Kingdom: Elephants and Chimpanzee Experience.
• Carry-out, walk-up and vending food service
• Foodservice and indoor seating in Macaw Landing Grille and George Kaiser Family Foundation’s Rajans (half of original seating to allow for distancing)
• Helmerich Playground: Behaving Like Animals
• Carousel and train (weather permitting)
• Outdoor gift purchases
• Main gift shop open at reduced occupancy
• Amenities, such as stroller, wagon and wheelchair rentals
• St. John Family Den
• The H.A. Chapman Events Lodge and George Kaiser Family Foundation Rajan’s are open as cooling stations to take a break

Yes! The ONEOK Safari Train continues to operate, weather permitting, round trip from Crane Depot by the zoo’s entrance. It is not currently stopping at Sea Lion Station.

Yes, with the exception of alcoholic beverages and glass containers.

The Tulsa Zoo is opening in stages, in a way that maximizes opportunities for social distancing, reduces the number of touch points, and allows zoos staff to increase our already rigorous cleaning protocol. Here is an overview of the safeguards in place:

• Zoo staff will wear masks; guests are required to follow City of Tulsa face covering requirements inside buildings and in settings where social distancing is not possible.
• Physical barriers have been added as needed to block high-touch areas.
• The zoo has ordered four disinfecting machines that can disinfect indoor spaces, outdoor surfaces and equipment in 10 minutes; these will be available as the zoo increases the number of guests allowed on grounds.
• Handwashing stations have been added throughout the zoo, bringing the total to 14 alcohol-based hand sanitizer and 10 handwashing stations.​
• The Clean Team will conduct spot checks regularly of higher-traffic areas.
• Multiple social-distancing signs and messaging have been placed on grounds, pathways, and buildings to remind guests of the requirement and expectation to socially distance. ​
• Signs and messaging for guests to practice proper handwashing have been placed on grounds and in buildings as well.​
• Building entry switched to one-way entry and exit to support social distancing.
• Staff will be on grounds to watch for unexpected congestion areas and to answer questions.​
• Plexiglass barriers have been installed as needed.
• Benches and picnic tables have been moved to at least 6 feet apart.
• Public restrooms will be open and cleaned every two hours. ​
• Air-dryers will be replaced with paper towel dispensers (because of the use of recycled air).
• Timecards have been added to all restrooms to reflect each cleaning time. ​
• Train seats, handrails and open attractions will be cleaned every two hours. ​
• A wipe station will be located at each train station so guests can grab a wipe on their way in and wipe down their own seat if they choose. ​
• Train will be disinfected and sanitized at the beginning and end of each day. ​
• Food and gift staff will wear PPE. ​
• Hand sanitizer provided for guest use. ​
• Countertops, as well as guest tables and seating (once reopened) cleaned after each use. ​
• High touch points such as registers and equipment used by staff cleaned throughout day.​
• Additional staff dedicated to daily cleanings and sanitization. ​
• Discontinuing refills of souvenir cups.​
• Discontinuing self-service of items such as condiments.
• All staff are required to wear PPE in public areas; specific equipment, including masks, gloves and shields, defined by role and circumstance.​
• Gloves worn when interacting with the public and cleaning.​
• Proper social distancing when working with the public, peers and animals. ​
• In some cases, safe animal management practices require staff to work together within six feet; the zoo has protocols in place to safeguard staff in this situation.